City Express By Marriott Playa Del Carmen – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Av. Balamkanche Playacar | Manzana 30 Lote 4, Playa Del Carmen 77710, Mexico, Playa del Carmen, 77710,
-
Near Playacar Beach
Great
8.2
/10
4.0
3.6
/5
Loved by City Express By Marriott Playa Del Carmen guests
Amicable staff
Clean rooms
Breakfast variety
Convenient location
"Great place with a really good location, near playa car and centro maya"
Jose from Mexico
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"As it has been recently renewed, the City Express by Marriot Playa del Carmen is a confortable hotel, with good and clean rooms."
Rocio from Mexico
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"Stayed for 3 nights a week ago, room & common areas were clean, the room is a good size and there's complimentary breakfast from 7am to 11am."
Alvin Wong from Canada
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Rooms and Accommodations
Air-conditioned rooms include flat-screen cable TVs and work desks. Double rooms offer either one bed or two beds. All rooms have private bathrooms with free toiletries and ironing facilities.
Hotel Facilities
The hotel features an outdoor pool, fitness center, and business center. Guests receive free Wi-Fi throughout the property. The 24-hour reception provides safety deposit boxes. The hotel has elevators and accessible routes to all facilities.
Dining and Breakfast
Complimentary breakfast is served Monday through Friday from 6:00 AM to 10:30 AM. Breakfast includes fresh products prepared daily.
Location and Attractions
Located 1.8 km from Playa del Carmen Beach and 5 km from Aeropuerto de Playa del Carmen. Xcaret and Xplor Parks are a 10-minute drive away. Nearby landmarks include Bel Air Animal Park (0.5 km), Ruinas Mayas (0.5 km), and Quinta Avenida (2 km). Guests have free access to Beach Club Mr Frogs.
Services and Accessibility
The hotel offers early morning call service and has staff trained to assist guests with hearing impairments. Meeting rooms and business services are available. The property is fully accessible with elevators and accessible routes to the pool, fitness center, and all public areas.
“What I appreciate is how well this hotel balances practical comforts with its proximity to Playa del Carmen's attractions. I see it as a reliable choice for those wanting to explore the Riviera Maya without sacrificing convenience. Free access to a Beach Club enhances the value, in my opinion.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room Two Double Beds
2 persons
22 sq. feet
2 Double beds
Air conditioning
Heating
room details
Queen Room
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Heating
room details
King Suite
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Heating
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Shallow end
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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City Express By Marriott Playa Del Carmen Location
Av. Balamkanche Playacar | Manzana 30 Lote 4, Playa Del Carmen 77710, Mexico, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa Del Carmen
Top Attractions
Activities
Dining
Entertainment
Cenote Calavera
10 minutes walking
Natural swimming hole with stunning scenery and unique cave structures. Great for swimming and snorkeling.
Zona Arqueologica Playa del Carmen
15 minutes walking
Mayan ruins in a beautiful setting. Offers a glimpse into ancient history with charming beachfront views.
Bel Air Animal Park
6 minutes walking
Family-friendly animal park featuring a variety of species. Great for kids with educational programs.
Xaman Ha Aviary
10 minutes walking
Home to exotic birds and diverse wildlife in a tranquil environment, perfect for nature lovers.
Snorkeling at Cenote Carwash
6 minutes walking
Adventure seekers can enjoy snorkeling in a cenote. Gear rentals available nearby for a fun experience.
Yoga at Playa Xaman-Ha
15 minutes walking
Relax with beachfront yoga sessions. Classes are available on a drop-in basis, perfect for unwinding.
La Parroquia de Veracruz
1 minute walking
Known for authentic Mexican coffee and breakfast fare. Casual atmosphere ideal for a quick bite.
Oceana Restaurant
6 minutes walking
Offers fresh seafood dishes with a luxurious ambiance. Reservations recommended for seafood lovers.
Lucky Wings
5 minutes walking
Casual spot for mouthwatering chicken wings and sports viewing. Great for families and friends.
Los Fundadores Park
20 minutes walking
Popular spot for live performances and events, offering a vibrant local atmosphere. Family-friendly activities available.
Mamita's Beach Club
28 minutes walking
Known for its lively atmosphere, great music, and beach activities. Perfect for both relaxation and nightlife.
Tips on navigating the city
City Centre
Playa del Carmen 17 min · 4600 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 15 min · 4000 ft
Cozumel (CZM) 48 min · 19.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 1 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel City Express By Marriott Playa Del Carmen guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
5
Number of rooms:
135
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 159 verified reviews
7.9 /10
Very good
79 %
Recommend
Breakfast
8.7/10
Cleanliness
8.4/10
Comfort
8.2/10
Facilities
8.2/10
Free WiFi
8.5/10
Location
8.4/10
Paid Wi-Fi
5.8/10
Staff
8.3/10
Value for money
8.1/10
Pros
Good location
Clean rooms
Friendly staff
Cons
Limited breakfast
Noisy rooms
No hot water
Guest reviews
based on 777 reviews
3.5/5
based on 346 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About City Express By Marriott Playa Del Carmen
What are the check-in and check-out times at City Express By Marriott Playa Del Carmen?
Check-in is at 15:00 and check-out is at 13:00.
How far is City Express By Marriott Playa Del Carmen from Playa del Carmen Beach?
The hotel is located 2 km from Playa del Carmen Beach.
What nearby restaurants are available to guests of City Express By Marriott Playa Del Carmen?
Nearby dining options include La Parroquia de Veracruz (0.5 km), Celia Tacos (0.5 km), and De la Burger (0.5 km).
What amenities does City Express By Marriott Playa Del Carmen provide?
The hotel offers free Wi-Fi, an outdoor swimming pool, a fitness center, and 24-hour reception.
Does City Express By Marriott Playa Del Carmen have a business center?
Yes, the hotel features a business center and meeting room facilities.
Is breakfast included for guests at City Express By Marriott Playa Del Carmen?
Daily complimentary breakfast is offered from Monday to Friday from 06:00 to 10:30 hrs.
What are the transportation options from City Express By Marriott Playa Del Carmen to the beach?
The hotel offers a shuttle service to the beach club at Mr. Frogs, with scheduled departures at 09:00, 11:00, and 13:00, requiring prior reservation.
How far is City Express By Marriott Playa Del Carmen from the nearest airport?
Cozumel International Airport is approximately 21 km from the hotel.
What features can guests expect in the rooms at City Express By Marriott Playa Del Carmen?
Rooms include air conditioning, a flat-screen cable TV, and a work desk.
What leisure facilities are available at City Express By Marriott Playa Del Carmen?
Guests can enjoy a year-round outdoor pool and a fitness center.
How close is City Express By Marriott Playa Del Carmen to Xcaret and Xplor Parks?
Xcaret and Xplor Parks are within a 10-minute drive of the hotel.